Information and Frequently Asked Questions about the Rocket Point of Sales Cloud, why to use it and how to use it, are found on this and the connecting web-pages.

What is the Cloud? The term The Cloud was coined a few years ago to give folks a handy concept of what it means when they send their data out in cyberspace. Where does it go? It goes into The Cloud. The Cloud is essentially a SQL-Server somewhere out there on the internet. An SQL-Server is the fastest and most secure place for storing data used by all governments and businesses. The four big boys on the block, as far as SQL-Servers (database engines) are, Microsoft, IBM, Oracle and MySQL. MySQL is the database engine used by the largest majority of businesses including Google.

Where does my Rocket POS data go when I send it up to The Cloud? After an extensive search for the absolute best database engine, we decided on using MySQL. Our hosting is with GoDaddy, a premier hosting company, on our own private internet servers maintained by GoDaddy. This hosting and maintenance protocol is the absolutely the most reliable and secure in the business.

Is my data secure? Security is always the biggest concern when your data goes to the The Cloud. There are many levels of security in our Cloud service, both on the servers and through safeguards we have made in the Rocket Point of Sale. Your data is kept separate from any other store that may be using our Cloud.

So what is the relationship with my copy of the Rocket POS at my store and the Cloud? The Rocket POS you use at your store is still a piece of software, as it always has been, that works maintaining its own data internally. The Cloud is an adjunct to your business totally separate from the store copy of the Rocket POS. You can run your store without the Cloud, but you cannot use the Cloud without the Point of Sale. If you decide to use the Rocket POS Cloud, through different settings that you make in the store POS, your POS data will flow up to the Cloud.

So what is the purpose of the Cloud? Once your data is securely on the Cloud, you can run various reports, you can add/edit/delete many of the key POS features, such as Inventory, Vendors, Customers, Clerks and much more. This can all be done from anywhere you can access the internet, your computer at home, an iPad, smart phone, or any other internet capable device, from anywhere in the world. This data then flows back down to your POS, updating the files back in your store.

What if I have more than one store? Many of the reports can be run per store or may be combined into a report that includes all stores. For example, in the Daily Money Report, you can see what each store has done in sales or combine the report for a company wide report. It is the same with Inventory, Customers, Vendors, edit or add one, you can say it goes to a particular store or all stores.

Is the Rocket Cloud finished? Yes, we will keep adding features and reports to our Cloud software and interface. Many of the existing main key features and reports are there now but it is not, nor maybe ever, completely be done since we will always be expanding the Cloud capabilities. The nice thing is, when you log onto the Cloud, any new feature will be there waiting for you, easy to use and very secure.

Reliability? As any internet type of system, the Cloud is at the mercy of several non-controllable events. We have taken the utmost care to ensure our Rocket Cloud has the most reliability and security of any system on the market. We promise an up-time of at least 99% of the time. There may be late evening/early morning times during maintenance or updates that the service is suspended. These outages usually only last a few minutes since everything is automated and very fast. Speed of access to the Rocket Cloud is dependent on your internet speed. Our servers are on the fastest internet connections available.

If I have a report or feature, I'd like to see on the Cloud, can you add it? We want our customers to give us feed back and new ideas. Please email us with these ideas and we will try to get them on the Cloud as fast as possible.

How much is the Cloud? Once again you are correct in your assumption. For us at Rocket Point of Sale, when we rent Cloud space (for no better term) from GoDaddy and paying for server maintenance, it is very expensive. Many internet service providers charge by the minute they are so expensive. Service providers, like Google, Microsoft, and GoDaddy, analyze how much data that written to and read off of their servers, how long you are connected to their servers, even in milliseconds, they add it all up and send you a hefty bill, usually in the thousands per month. So we have tried to come up with a fair price for the space and time used by you. See our prices on the pricing page for our most current pricing schedule.

We do have to Caution you on this One Thing!!! This will make you laugh. You do know how you rely on your cell phone, ATM's, restaurant drive through, debit cards and vast array of new modern items? Once you start using the Rocket Cloud, you will wonder how you ever managed to survive without it.

This will be a game changer for your business model. You will be one step ahead of your competition and your life as an owner will be much more enjoyable by using the Cloud features from any desired location you could want. You will NOT be chained to your store any longer.

Below we are listing Cloud features finished and features still being completed. Not all planned features are on this list, but the ones getting the most attention right now are listed below.

Rocket Cloud Video Demo

Rocket Cloud Demo Videos
 

Completed Cloud Features and Reports

Inventory Add / Edit / Delete

Customer Add / Edit / Delete

Vendor Add / Edit / Delete

Daily Money Report

Inventory Activity Report

Z-Readings Per Station Report

Credit Card Breakout Report

Irregularities Report

Items Sold Below Cost Report

Purchase Orders and Receiving

Sales Screen (Remote and Local)

Many more features and reports are in the planning and design stage.

(Feel free to email us with any ideas or fixes needed on our Cloud)

Below we will be showing you screen shots of the Cloud settings in the Point of Sale and how to use the Cloud from the Rocket Point of Sale. Below that, we will show several screen shots of the Cloud in action. Soon we will have a Videos and a Demo version and video of the Cloud.

Accessing the Cloud Settings and features

In the POS, you will notice a new menu item. This menu item is only turned on if you are setup and authorized for the Cloud with DotDude.com, Inc., the makers of Rocket Point of Sale, and you are an authorized Clerk to access this screen.

The box above must be checked in the Salespeople screen for you to be able to access the Cloud.

The box shown in red above will ONLY appear once to allow you to setup the first Cloud authorized salesperson. After the first authorized salesperson is setup, you may setup other clerks in the Cloud screen

The next place you will need to setup is under the Stations Settings, this box above in red must be checked to allow this sation to access the Cloud screen.

The Cloud Screen

The above screen and the pages on the above screen may be different than the one on your POS as new items and features are added. At this time, this is how these pages look and act.

When you are signed up for the Rocket Cloud, you are given a group identification, this allows you to access Cloud data from multiple stores with one sign-in. All of your stores will be issued the same group data.

The Update Point of Sale Setting button, will refresh any setting you have concerning your company and the Cloud. You will ONLY need to click this button when notified by your dealer or DotDude.com, Inc.

The two large buttons, Send and Pull,  are the main buttons that you will use everyday. One Sends (pushes) your new data to the Cloud and one Pulls data down from the Cloud. More discussion on these buttons to follow below.

Every time something happens concerning the movement of data, up to or down from the Cloud, a log is kept. The name of this log file is called __Cloud_Log.txt and will be located in your NICKEL folder. See the sample below.

The second page above will hold many of the settings used by the Cloud and your POS. This page will look different in your current POS since this page is having items added to it as new features are added to the Cloud.

If you have an inventory item that has Not been flagged as a Cloud item (see inventory screen below) and it is sold at the POS Screen, you will want this item to flow to the Cloud, so check the box above for this to happen.

The setting shown above is one of the most effective ways of controlling your Cloud expense. This setting determines how many history records are sent up to the Cloud. If you want to be able to run ALL of your reports for any range for a one year period, set the above setting to 365. If you only need to see history over the last 30 days, set it to 30. The day calculator gives you an estimate of how many records are going up to the cloud.

Record Push Example. Let's say you have a average store that does one hundred (100) different invoices a day and each invoice has an average of five (5) line items per invoice, so this is 100 header records and 500 detail records for a total of 600 records per day. Let's say you decide to keep a year's worth of history up on the Cloud, that would be 600 time 365 days for a total of  219,000 records kept on the Cloud. That's a lot of records, do you need that much history up on the Cloud?? The same reports can be run on the POS itself so why store so much data up on the Cloud? We recommend keeping 30 days, or 18,000 records on the Cloud at any given time. Of course this is your decision and depends on the sales traffic your store does.

The Good News. If you are only interested in maintaining Inventory and running the Daily Money Report, you will not use much Cloud space. The Daily Money report is a little different than the one on the POS. On the POS, you can specify a date and time range, on the Cloud, it is date only. This takes those six hundred records calculated per day above and condenses it down to one record. So over a year's time, you are only talking about 365 record verses 219,000 records. All other money type reports need the detailed history but not the Daily Money.

So you decided to use the Cloud but you don't want to go through the inventory and check every item's internet box one at a time, We have automated the process for you. Use the feature shown above on the right side of the screen. You can flag a department only, add other departments by running this same routine again, you can flag items that have been sold over the last X amount of days. No use putting an item up on the Cloud if you haven't sold it in over a year, or whatever else time period, you want to specify. You can select a department or all departments and ALSO apply the Last Day sold filter. In other words flag any item in this department if it has sold within the last X amount of days.

CAUTION - CAUTION - The check box item (shown above right side) Un-Flag and Remove ALL Cloud Inventory - this wipes out all of your Cloud data and turns off you Cloud Account. You will be asked several times if this is what you want to do before this routine is run. You will get an email from us to verify you want to wipe out all of your data. You will not be billed the next billing cycle for future Cloud use but you will also not be refunded any fees on the current billing cycle.

The button shown above lets you Refresh all of your POS data to be re-sent to the Cloud. This is kind of a an override to the pos data to make sure all records are sent up to the Cloud. This button is very seldom used and the POS will only let you use this feature once a week. This time block is to help from keeping vast amounts of data sent to the Cloud over and over.

The Deadly Embrace - You may have heard of the term Deadly Embrace, here is what it is and how it works. Within the POS, after a record is touched, (edited or created), it has a flag saying, I need to go up to the Cloud. So lets say you have edit the inventory record of your best selling item, a Widget, this Widget is already on the Cloud and you just sold one or edited it, so now the flag on this item know it needs to go up to the Cloud and is waiting on the next trip up. Let's say you boss is at home and decides to raise the price of the Widget and edits the Widget so it now sell for a $1.25 instead of the old price of a $1.00. The Cloud Widget now has it's flag set to go back down to the POS on the next download. Now we have a deadly embrace, which one over-writes which one?? We suggest setting the choice to Cloud Can Overwrite Store and Check the option Skip Critical Fields. What this does in this scenario is allows the the Cloud to push down fields found on the Widget like Description, pricing and other NON critical fields. What it does NOT do is overwrite fields items such as, amount of money made, quantities on hand, number sold and other money fields. After a round of uploads and downloads, everything comes back into sync and everything is good with the Cloud world once again.

The above screen allows you to setup Clerks to be able to access the Cloud and to limit them to certain areas of the Cloud. The first clerk we setup in the salesperson screen will be here. We suggest you change their password immediately. Name and Sign On Code are pulled from the Salesperson screen and cannot be changed here.

Some parts of the POS send data to the Cloud automatically, such as an edited or new inventory item, and new or edited customer or vendor. This automatic send of data happens when you exit the screen in question. Say you edit an inventory item, exit the screen, for a brief millisecond, that item is sent to the Cloud.

For an inventory item to go to the Cloud, the checkbox shown in yellow above must be checked. All customers and vendors go to the Cloud if you so choose to have any of them go.

Below is the first screen you will see entering the Rocket Point of Sale Cloud.

You will need to sign-in with your NSI number, code and password established above. Your NSI number can be found on the POS About screen at the top line of the screen.

Depending on the rights you were given in the Cloud setup screen, is what options will show on the Cloud menu when it appears. Example, the person that signed-in below only has rights to the Reports and Inventory

Some of the screens below were reduced in size to fit on this screen.

Below we will show you how easy it is to do a Sale on the Rocket Cloud. After clicking on the Sale button above, the screen below will come up, Is this a CASH Sale or you selling to a customer you have on file?

Select a customer for the sale.

In this case, we picked Anina and we are ready to enter the items she wants to purchase. This can be done on your iPad, cell phone, MS-Surface or any other internet capable device. You can also use a barcode scanner to quickly add items to the sales screen.

Below we have added a few items to the sales screen. You will notice we changed the HOLD name to just ANNIE, this allows the POS to open this sale easier if this customer is known by a more friendly name.

The Yellow box around the EACH price notifies you that this item is being sold below cost. The orange box around the Qty lets you know the item does NOT have as many in stock as you are trying to sell. You can open a second Cloud window showing the item in question and see exactly how many items you do have in stock. Remember, the POS updates the item count as they are being sold on the Point of Sale and the Cloud updates the item count on the Point of Sale as they are being sold.

Note also, you have a running total and count on the Cloud invoicing screen. This sales data is then opened on the Point of Sale and all taxes and tendering is calculated automatically when you are ready to finalize the sale.

End of Sales Screen Shots

Shown below is the Inventory Search Screen. It is very powerful and will find any item or groups of items instantly. You may also pull up items from your other stores or from certain departments.

The results will come up in a grid, 25 items at a time. Click on the SKU and it will take you to that item.

The screen below show the inventory edit screen (not shown to scale). You can save edits to your store or all of your stores at once.

Here is the current Reports Menu, which will be expanding very quickly.

Below is the Daily Money report screen setup

Below is a Typical Daily Money report. Only data that is NOT zero shows up on the report (except tax). The report may have up to 30 lines depending on the data  generated by your different sales types and tenders at the POS.

Inventory Activity report request page is shown below. As you can see, there are many Filters you can apply to certain reports.

Below is a typical Inventory Activity report (not shown to scale)

Below is a Credit Card Report with Breakout.

Purchase Orders - Below are a few of the key screens from the Rocket Cloud on doing a Purchase Order - some screens are NOT to scale so they may fit on these pages.

One of the best liked feature of the Rocket Cloud PO system is you can start a PO on the Point of Sale, finish it on the Cloud and start the PO either place and receive either place.

We use the exact same logic on generating a PO on the Rocket Cloud as found in the Point of Sale. This means all your settings will work on the Cloud without any additional work on your end.

Below we generated a PO, we can edit it, delete items and add other items just like in the Point of Sale.

When editing an item, we once again use our quick buttons to make the quantity entry easy and fast.

Once the PO is like you want it on the Cloud, prep the PO for download to the Point of Sale.

The Point of Sale will automatically pull down the PO or you can force it to by clicking the button below. Once this click happens, you can do a Receive in the Point of Sale or the Cloud.

Receiving works very similar to receiving on the Point of Sale. You can have the receive grid list shown in just about any order you'd want. You can also reverse the order in a certain column.

Below we show all POs that are waiting to receive, click on the Grid line and the receive window will open.

Below we have told the PO receive routine we have already logged in the items shown in yellow. We can at the same time edit our retail pricing and our cost. Remember, this is passed down to the Point of Sale automatically.

We are often asked, why bother with a PO receive through the Rocket Cloud? Imagine you have a hundred different items on order, they come in, all with different quantities on hand, You want to verify the counts and log them in. Would this be easier doing with a piece of paper going around and writing everything down, or using your iPad with a scanner and just scanning everything? It will take about 90% less time using your iPad versus doing all of this receiving by hand.

This is just a small sampling of the Cloud and how it works. No setup on your end. Very easy to use. Keep watch this website for more information.

 

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